Only the Broker can terminate listings. To cancel a listing, the easiest process is to follow these steps:
DELETE ALL LISTING PHOTOS FROM MLS except for the front of the house photo from the listing. (This is a pro-tip to make sure no one else can use
In MLS, set the property status to HOLD (formerly known as Temporarily Off Market)
Get a Listing Agreement Amendment signed to terminate the listing. Be sure you have a complete Skyslope file as well for the listing.
Termination of Listing Request Form - Login with your eXp Realty email and OKTA credentials to fill out this form to request the Texas Broker Team to terminate your listing in the MLS.
Promptly, the eXp Texas Brokers will go in and terminate the listing in MLS.
Last step, don't forget to cancel the Transaction in Skyslope.
Sometimes, deals fall through. Buyers back out. When this happens, you’re going to want to cancel your Transaction. The guide below will show you how to cancel your SkySlope transaction.
Learn How to Cancel a Transaction
If you’ve created a Listing within SkySlope that didn’t sell and your sellers didn’t renew the Listing Agreement, most likely you will need to withdraw your Listing. When you withdraw your Listing, it will be moved to a “cancelled pending approval” status, which means you’re waiting for an admin to approve the cancellation and move it into the Cancelled Contracts section of SkySlope. This guide will show you how to withdraw your Listing.